Privacy Policy
At Nandikis (www.nandikis.com), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
a. Information You Provide
- Personal details: Name, email address, phone number, and shipping/billing address.
- Customization details: Photos, text, or other content you upload for personalized products.
- Payment information: Payment details are processed securely through third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit or debit card information.
b. Automatically Collected Information
When you browse our site, we may collect information automatically using cookies and analytics tools, such as:
- Your IP address and device information
- Browser type and operating system
- Pages visited, time spent, and referring links
This helps us understand how visitors use our site and improve your experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our products, website, and services
- Send updates or promotional messages (only if you opt in)
3. How We Share Your Information
We do not sell, rent, or trade your personal data.
We may share your information only with:
- Service providers such as payment processors and shipping companies to complete your order
- Legal authorities if required to comply with applicable laws or protect our rights
All third-party partners are required to handle your data securely and only for the purpose of providing their services.
4. Data Security
We use reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
You can choose to disable cookies through your browser settings, but some parts of our site may not function properly if you do so.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to receive promotional communications
To exercise these rights, please contact us at support@nandikis.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill your order, comply with legal obligations, or resolve disputes.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our website is not directed to individuals under 16 years old, and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
📧 support@nandikis.com